Session 9, Topic 7
Make Checkout or Sign-out Area User Friendly
Take the time to thoroughly research and study Batswana preferences and needs.
- Be sure to have any forms on your site tested as well.
- Keep forms simple and only ask for information you absolutely need and nothing more.
- Also be sure to have a customer service team available for all questions that may arise during the purchase period
- Consider an online chat feature, a great way to do sustain a sale