Back to Course Foundation In Sales 0% Complete 0/0 Steps Session Two: The Role of a Salesperson 2 Topics Learning Objectives Pre-Assignment Session One: Course Overview 4 Topics The Salesperson’s Job Real Duties of a Salesperson Friendly Persuasion The Six Essential Sales Skills of the Modern Salesperson Session Three: The Sales Conversation and Closing the Deal 3 Topics Introduction to the Selling Process Closing the Sale Account Maintenance Session Four: Sales Success Factors 3 Topics What Makes a Successful Salesperson? Primary Characteristics of Outstanding Salespeople Most Important Concepts used in the Industry and in Sales Session Five: General Industry Terms and Concepts 2 Topics Point of Purchase Drivers The Foundation of Point of Purchase Session Six: Point of Purchase 1 Topic Point of Purchase Drivers Session Seven: The Importance of Good Sales and Customer Relations 2 Topics Introduction to Customer Service The Foundation of Point of Purchase Session Eight: Sales Ethics Session Nine: On-line Sales Techniques 7 Topics Introduction Why Bother with Ethics? Customers choose ethics. Customers appreciate ethics. What Goes Wrong Case Study Finding an Appropriate Balance Session Ten: A Personal Action Plan Session Eleven: Course Summary Private: Foundation In Sales Session Seven: The Importance of Good Sales and Customer Relations Session 7 of 11 In Progress ← Previous Session Seven: The Importance of Good Sales and Customer Relations Session Content 0% Complete 0/2 Steps Introduction to Customer Service The Foundation of Point of Purchase
