Create a list of five people-related challenges that you have experienced when working on projects or with teams, as well as how you deal with those things.
Challenge
How I Deal with It
1
2
3
4
5
Correct
Incorrect
Hint
Challenge
How I Deal with It
1
Your safety is threatened by a person angrily entering your space (such as by shaking a fist in your face or trying to physically dominate you),
Walk away
2
You are arguing and unable to move the conversation ahead.
Close the conversation and reschedule for a better time, or simply ask if you can start again without losing focus or the purpose of the meeting/conversation/tasks.
3
People are being difficult because they are asked to do work that is outside of their skill level.
Check in with your project team and make sure they have the resources that they need, including training.
4
People are being difficult because they are faced with competing priorities.
Bringing in project sponsors or clients and having a discussion about priorities can be essential and removes the burden of territoriality or competition from members of the team.
