Foundation to Sales – Post Course Assessment

Select three qualities which the modern salesperson should have?

Which of the following are activities which salespeople undertake?

True or False. Making Initial Contact can be done via email or telephone call.

True or False.  The best way for the salesperson to handle buyer resistance is to provide accurate information on the product or service which they are offering.

True or False.   Excellent account maintenance is a sure way of maintaining a good working relationship with customers

Select the concepts used by salespeople.

The importance of good customer relations is that it …

Select the examples of good customer relations.

Good ethics in business is not…

True or False.  A company marketing their products or services online have better chance of increasing their revenue through upselling.