KTI Terms and Conditions

The following are the terms and conditions for the use of the Kalahari Training Institutes website. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

  1. ACCESS TO THE WEBSITE

1.1  It is not necessary to register with us in order to use most parts of this Website. In order to purchase an online course you will have to register.

  1. WEBSITE USE

2.1  This Website may be used for your own private purposes and in accordance with these terms of use. Material may be printed and downloaded from the Website provided that you do not modify or reproduce any content without our prior written consent.

  1. WEBSITE UPTIME

3.1 KTI will ensure that all reasonable measures are taken by us to ensure that this Website is operational all day, every day. Kindly note that occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

3.2 Advanced warning of maintenance to the website will be given where possible.

  1. VISITOR PROVIDED MATERIAL

4.1 If at any point any material that a visitor to this Website sends or posts to this Website, it shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

4.2 When using this website you shall not post or send to or from this Website any material:

(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in Botswana;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4.3 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of this policy.

  1. LINKS TO AND FROM OTHER WEBSITES

5.1 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

5.2 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

5.3 By linking to this Website in breach of this policy you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

  1. DISCLAIMER

6.1  Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times, we do not guarantee that all material is accurate and, or up to date.

6.2  All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

  1. EXCLUSION OF LIABILITY

7.1  We do not accept liability for any loss or damage that you suffer as a result of using this Website.

 7.2 Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the Botswana.

  1. BOOKING AND CANCELLATIONS

8.1  All course material and documentation received from Kalahari Training Institute is copyright, private and confidential.

8.2  If the number of trainees changes from that quoted and paid, the Client shall advise Kalahari Training Institute a minimum of two working days prior to the training date.

8.3  The Client is responsible for ensuring attendance of their staff, be it in-person/tutor-led or self-paced courses.

8.5  Should Kalahari Training Institute cancel any training due to unforeseen circumstances, payment will be immediately refunded to the Client.

8.6 On agreement/purchase of KTI courses, the Client/trainee gives Kalahari Training Institute the right to take photos and video’s during training session, to be used by KTI for marketing purposes.

8.7  If the client/trainee cancels the in-person or online tutor-led course within 2 days of the booking date, there will be no refund.

8.8  If the client/trainee cancels the in-person or online tutor-led course within 5 days of the booking date, there will be a refund of 75%.

8.9  The person booking/registering the course is agreeing to the terms and conditions.

8.10     Dates of courses or training venue may be changed without notice.

8.11 Read in conjunction with KTI Cancellation and Refund Policy.

  1. TUTOR-LED COURSE NON-ATTENDANCE

9.1  If a trainee has paid and booked to attend a course and does not attend the course, the full course fee is not refundable.

  1. LATE ARRIVALS/MISSED SESSIONS

10.1     Without prior notice, if a trainee arrives late for a course, we reserve the right to refuse entry to the training course.  If the late trainee is refused entry or dismissed from a training course, 100% of the course fees are non-refundable.

   11. UNFORESEEN CIRCUMSTANCES

11.1 On occasion, unforeseen circumstances may require Kalahari Training Institute to cancel a Tutor-Led course. The trainee or company will be given as much notice as possible and KTI will offer the trainee or company alternative course dates.

  1. LAW AND JURISDICTION

12.1 These terms of use are governed by Botswana law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of Botswana.

If you have any questions about this policy please contact us at training@kti.co.bw or call us on +267 3114858 or +267 72309719.

KTI Website Cancelation & Refund Policy

KTI understands that occasionally, trainees who register for an online training course may change their mind for one reason or another. KTI therefore have a refund policy for trainees who decide not to take the course. Refunds for online courses are only given within the fourteen-day grace period, under the following circumstances:

  • The trainee did not access any portion of the online course ANDthe trainee requests a refund, in writing via email within fourteen days from the date of the registration/purchase.
  • There will be no refunds for any online courses once a course has been accessed in any manner.
  • A full refund will be issued less an administrative fee of P50.

The procedure to be followed in order to request a refund or cancellation is to contact KTI at training@kti.co.bw with your full details, including email address and your order number. The email must be received within fourteen-day from date of registration/purchase.

If you are entitled to a refund under the terms stated above, KTI will refund you on the credit card or debit card used by you to pay for the online course or via an electronic transfer that will be paid into your account.

Please understand that with the registration and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course.

If you have any questions about this policy please contact us at training@kti.co.bw  or call us on +267 3114858 or +267 72309719.

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Something isn’t Clear?

Feel free to contact us, and we will be more than happy to answer all of your questions.

Phone: +267 311 48 58 or Mobile: +267 72 309 719
Email: training@kti.co.bw

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Please fill in the Schedule a Call form and one of the team will be in contact with you soon. Thank you !!

Something isn’t Clear?

Feel free to contact us, and we will be more than happy to answer all of your questions.

Phone: +267 311 48 58 or Mobile: +267 72 309 719
Email: training@kti.co.bw

KTI Website
Cancelation & Refund Policy

KTI understands that occasionally, trainees who register for an online training course may change their mind for one reason or another. KTI therefore have a refund policy for trainees who decide not to take the course. Refunds for online courses are only given within the fourteen-day grace period, under the following circumstances:

  • The trainee did not access any portion of the online course AND the trainee requests a refund, in writing via email within fourteen days from the date of the registration/purchase.
  • There will be no refunds for any online courses once a course has been accessed in any manner.
  • A full refund will be issued less an administrative fee of P50.

The procedure to be followed in order to request a refund or cancellation is to contact KTI at training@kti.co.bw with your full details, including email address and your order number. The email must be received within fourteen-day from date of registration/purchase.

If you are entitled to a refund under the terms stated above, KTI will refund you on the credit card or debit card used by you to pay for the online course or via an electronic transfer that will be paid into your account.

Please understand that with the registration and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course.

If you have any questions about this policy please contact us at training@kti.co.bw  or call us on +267 3114858 or +267 72309719. 

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