KTI Privacy Policy

The following privacy policy is for the use Kalahari Training Institute website.
Last updated 15th March 2021


When visitors leave comments on the website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors. We currently use Google Analytics.

We don’t set a particular time limit on storing information because we need it for future reference. If you want your information to be removed from our database, please contact us. We will remove it anytime there are concerns about your privacy.

Embedded content from other websites

Courses/Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with.

Kalahari Training Institute will share your data with the following parties:

With Contracted Instructors: 

For Course improvement and to ensure relevance during training, we share your data with our course instructors. This data may include things like your age or gender, city, country, device settings, and other Kalahari Training Institute courses which you have shown interest in or have studied.

With Other Students and Instructors: 

If you choose, shared content, profile data and activity may be publicly viewable during our tutor led training by other students and instructors.  During tutor led training, if you make a contribution to the discussion or ask a question, your information (including your name) may also be publicly viewable by other users depending on your settings.

With Service Providers, Contractors, and Agents: 

We share your data with third-party companies who perform services on our behalf, like payment processing, data analysis, marketing and advertising services (including retargeted advertising), email and hosting service. These service providers may access your personal data and are required to your data at our discretion.

With Analytics and Data Enrichment Services: 

As part of our use of third-party analytics tools like Google Analytics, we share certain contact information, Account Data, System Data, Usage Data.

To Power Social Media Features: 

Sharing user experience to third parties (as when using the Facebook Like button) allows

social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.

To Administer Promotions and Surveys: 

We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in.

For Security and Legal Compliance:

We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:

  • Permitted or required by law;
  • Reasonably necessary as part of a valid subpoena, warrant, or other legally valid request;
  • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements.
  • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
  • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Kalahari Training Institute, our users, employees, members of the public, or our Services.
  • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.

During a Change in Control: 

If Kalahari Training Institute undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).

With your Permission

With your consent, we may share data to third parties outside the scope of this Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We use your data to do things like provide ours services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our services, analyse how people use our services, personalised advertising as required by law.

Your contact information

We collect information from visitors to our website who express interest in a particular online course and wish to be contacted.  The information includes name, email address, educational background, employment background, address, country of residence and telephone number

Additional Information

Your physical and mailing address will not be shared with any third party. Your email address will also be kept confidential.

Data Breach procedures & how we protect your data

We use reasonable organizational, technical, and administrative measures to protect data under our control. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. We advise that your passwords be kept safe and secure and that if you feel that the security of any data that we hold about you has been compromised, please immediately notify us.

Cookies and Data Collection Tools

We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities across websites, including on Kalahari Training Institute. They allow us to remember things about your visits to Kalahari Training Institute and to make the site easier to use.

Kalahari Training Institute and service providers acting on our behalf (like Google Analytics and third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools “) when you access and use the Services.

Modifications to This Privacy Policy

Periodically, when necessary modifications will be made to this policy. If we make any material change to it, we will notify through a notification posted on the website. Unless stated otherwise, modifications will become effective on the day they are posted.

How Can You Contact Us?

Kalahari Training Institute

Private Bag 00146 Gaborone, Botswana

Plot 41, Unit 8, Gaborone International Commerce Park, Gaborone, Botswana

Tel: +267 3114858 Cell: +267 72309719

Email: training@kti.co.bw

Need a Quote ?

We are Here
To Assist You

Something isn’t Clear?

Feel free to contact us, and we will be more than happy to answer all of your questions.

Phone: +267 311 48 58 or Mobile: +267 72 309 719
Email: training@kti.co.bw

Schedule a Call ?

We are Here
To Assist You

Please fill in the Schedule a Call form and one of the team will be in contact with you soon. Thank you !!

Something isn’t Clear?

Feel free to contact us, and we will be more than happy to answer all of your questions.

Phone: +267 311 48 58 or Mobile: +267 72 309 719
Email: training@kti.co.bw

KTI Website
Cancelation & Refund Policy

KTI understands that occasionally, trainees who register for an online training course may change their mind for one reason or another. KTI therefore have a refund policy for trainees who decide not to take the course. Refunds for online courses are only given within the fourteen-day grace period, under the following circumstances:

  • The trainee did not access any portion of the online course AND the trainee requests a refund, in writing via email within fourteen days from the date of the registration/purchase.
  • There will be no refunds for any online courses once a course has been accessed in any manner.
  • A full refund will be issued less an administrative fee of P50.

The procedure to be followed in order to request a refund or cancellation is to contact KTI at training@kti.co.bw with your full details, including email address and your order number. The email must be received within fourteen-day from date of registration/purchase.

If you are entitled to a refund under the terms stated above, KTI will refund you on the credit card or debit card used by you to pay for the online course or via an electronic transfer that will be paid into your account.

Please understand that with the registration and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course.

If you have any questions about this policy please contact us at training@kti.co.bw  or call us on +267 3114858 or +267 72309719. 

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