Courses

  • 14 Sessions

    Accounting Skills

    Many of us flinch when we hear terms like depreciation, cash flow, balance sheet and (worst of all!) budgets. However, these are all important concepts…
  • 11 Sessions

    Advanced Project Management

    It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management…
  • 15 Sessions

    Intermediate Project Management

    Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete…
  • 16 Sessions

    Logistics and Supply Chain Management

    The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. This course will introduce you to the basic concepts of supply chain management, including the basic flow, core models, supply chain drivers, key metrics, benchmarking techniques, and ideas for taking your supply chain to the next level.
  • 7 Sessions

    Managing Customer Service

    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course, will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.
  • 12 Sessions

    Risk Management

    Risk management has long been a key part of project management and it has also become an increasingly important part of organisational best practices. Corporations have realised that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this course is flexible enough for any organisation. You can apply it to a single project, a department or use it as a basis for an enterprise-wide risk management program.
  • 12 Sessions

    Stress Management

    Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure and misunderstood. Many people feel the…
  • 15 Sessions

    Time Management: Get Organised for Peak Performance

    Time is money, the saying goes, and lots of it gets lost in disorganisation and disruption. We also deal with a constant barrage of technology,…

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Phone: +267 311 48 58 or Mobile: +267 72 309 719
Email: training@kti.co.bw

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Something isn’t Clear?

Feel free to contact us, and we will be more than happy to answer all of your questions.

Phone: +267 311 48 58 or Mobile: +267 72 309 719
Email: training@kti.co.bw

KTI Website
Cancelation & Refund Policy

KTI understands that occasionally, trainees who register for an online training course may change their mind for one reason or another. KTI therefore have a refund policy for trainees who decide not to take the course. Refunds for online courses are only given within the fourteen-day grace period, under the following circumstances:

  • The trainee did not access any portion of the online course AND the trainee requests a refund, in writing via email within fourteen days from the date of the registration/purchase.
  • There will be no refunds for any online courses once a course has been accessed in any manner.
  • A full refund will be issued less an administrative fee of P50.

The procedure to be followed in order to request a refund or cancellation is to contact KTI at training@kti.co.bw with your full details, including email address and your order number. The email must be received within fourteen-day from date of registration/purchase.

If you are entitled to a refund under the terms stated above, KTI will refund you on the credit card or debit card used by you to pay for the online course or via an electronic transfer that will be paid into your account.

Please understand that with the registration and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course.

If you have any questions about this policy please contact us at training@kti.co.bw  or call us on +267 3114858 or +267 72309719. 

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