• 14 Sessions

    Accounting Skills

    Many of us flinch when we hear terms like depreciation, cash flow, balance sheet and (worst of all!) budgets. However, these are all important concepts…
  • 11 Sessions

    Advanced Project Management

    It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management…
  • 11 Sessions

    Anger Management

    Anger is a universal experience. Dogs get angry, bees get angry and so do humans. You don’t have to be a psychologist to know that…
  • 9 Sessions

    Creating a Positive Work Environment

    Not all of us have had the opportunity to work in a truly positive environment. A positive work environment is important for the productivity of…
  • 15 Sessions

    Intermediate Project Management

    Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete…
  • 17 Sessions

    Inventory Management: The Nuts and Bolts

    No Business can survive exceedingly long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation "Control" means different things to different individuals. This is an Introductory course for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out of the company. You want a smooth and cost-effective operation, with enough products on hand to satisfy the needs without stockpiling. This course will discuss all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and some of the latest trends.
  • 13 Sessions

    Leadership Skills for Supervisors

    Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report…
  • 16 Sessions

    Logistics and Supply Chain Management

    The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. This course will introduce you to the basic concepts of supply chain management, including the basic flow, core models, supply chain drivers, key metrics, benchmarking techniques, and ideas for taking your supply chain to the next level.
  • 7 Sessions

    Managing Customer Service

    The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course, will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.
  • 9 Sessions

    Outlook 2016 Part 1

    Welcome to the first part of our courseware for Microsoft Office Outlook 2016, Microsoft’s powerful and easy-to-use personal information management program. This new version of…
  • 8 Sessions

    Outlook 2016 Part 2

    Welcome to the second part of our Microsoft Office Outlook 2016 courseware. Outlook is Microsoft’s powerful and easy-to-use personal information management program. This new version…
  • 12 Sessions

    Risk Management

    Risk management has long been a key part of project management and it has also become an increasingly important part of organisational best practices. Corporations have realised that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this course is flexible enough for any organisation. You can apply it to a single project, a department or use it as a basis for an enterprise-wide risk management program.
  • 12 Sessions

    Stress Management

    Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure and misunderstood. Many people feel the…
  • 15 Sessions

    Time Management: Get Organised for Peak Performance

    Time is money, the saying goes, and lots of it gets lost in disorganisation and disruption. We also deal with a constant barrage of technology,…
  • 10 Sessions

    Word 2016 Part 1

    Welcome to the first part of our Microsoft Office Word 2016 training program. Microsoft Word is the Office suite’s flagship productivity software. This version of Word incorporates many new features and connectivity options to make collaboration and production as easy as possible. This course is intended to help all novice computer users get up to speed with Word quickly. We will cover different features of the interface, show users how to create a basic document, and introduce users to Word’s most important tools.

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Feel free to contact us, and we will be more than happy to answer all of your questions.

Phone: +267 311 48 58 or Mobile: +267 72 309 719

KTI Website
Cancelation & Refund Policy

KTI understands that occasionally, trainees who register for an online training course may change their mind for one reason or another. KTI therefore have a refund policy for trainees who decide not to take the course. Refunds for online courses are only given within the fourteen-day grace period, under the following circumstances:

  • The trainee did not access any portion of the online course AND the trainee requests a refund, in writing via email within fourteen days from the date of the registration/purchase.
  • There will be no refunds for any online courses once a course has been accessed in any manner.
  • A full refund will be issued less an administrative fee of P50.

The procedure to be followed in order to request a refund or cancellation is to contact KTI at with your full details, including email address and your order number. The email must be received within fourteen-day from date of registration/purchase.

If you are entitled to a refund under the terms stated above, KTI will refund you on the credit card or debit card used by you to pay for the online course or via an electronic transfer that will be paid into your account.

Please understand that with the registration and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course.

If you have any questions about this policy please contact us at  or call us on +267 3114858 or +267 72309719. 

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